OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits.
The OvationCXM Platform, CXMEngine, includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform.
Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint.
OvationCXM headquarters is in Tiburon, California, with a nationwide remote workforce backed by Nyca Partners, Telstra Ventures, KeyBank, JobsOhio Growth Capital Fund, JumpStart Ventures, Savano Capital Partners, Capital One Ventures and Commerce Ventures. To learn more and to join the enterprises delivering exceptional experiences to over 1.5 million businesses, visit www.ovationcxm.com.
The OvationCXM Platform, CXMEngine, includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform.
Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint.
OvationCXM headquarters is in Tiburon, California, with a nationwide remote workforce backed by Nyca Partners, Telstra Ventures, KeyBank, JobsOhio Growth Capital Fund, JumpStart Ventures, Savano Capital Partners, Capital One Ventures and Commerce Ventures. To learn more and to join the enterprises delivering exceptional experiences to over 1.5 million businesses, visit www.ovationcxm.com.
Location: United States, California, Tiburon
Employees: 51-200
Phone: +1 415-243-6454
Total raised: $20M
Founded date: 2014
Investors 7
| Date | Name | Website |
| 05.08.2024 | Commerce V... | commerce.v... |
| 18.09.2022 | Spider Cap... | spidercapi... |
| - | Voyages | voyagesvc.... |
| 01.10.2022 | Telstra Ve... | telstraven... |
| 18.09.2024 | Eastward C... | eastwardcp... |
| - | Capital On... | capitalone... |
| - | Titanium V... | ti.vc |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 18.09.2022 | Series C | $20M | - |
Mentions in press and media 8
| Date | Title | Description |
| 18.04.2025 | OvationCXM Research: Business Banking Customers Face Onboarding Hurdles | OvationCXM, a global leader in customer experience management (CXM), announces the findings of the 2025 Business Banking Customer Experience Report, an in-depth look at the experiences and expectations of business banking customers across t... |
| 21.08.2024 | MerchantE Expands OvationCXM Partnership by Adopting its CXM Solution | OvationCXM, a global leader in customer experience management (CXM), announced that MerchantE, a leading end-to-end digital commerce platform, expanded its partnership and is live on the OvationCXM CXMEngine® platform. MerchantE is known fo... |
| 31.01.2024 | Vivid Commerce expands adoption of OvationCXM to optimize its Merchant Experience | OvationCXM, a global leader in customer experience management (CXM), announced an expanded partnership with Vivid Commerce to accelerate its merchant experience transformation. This builds on OvationCXM and Vivid Commerce’s long-standing co... |
| 19.05.2023 | 20 Ways To Get Other Teams To Share Creative Ideas For Comms Campaigns | getty |
| 14.04.2023 | Shopwave and OvationCXM form Partnership to Elevate Point-of-Sale Systems for US Retail | Expanding its reach in North America, Shopwave’s partnership with OvationCXM will enhance customer journeys with AI-powered functionality and personalization OvationCXM, a global leader in customer experience management (CXM), announces a n... |
| 09.03.2023 | Aevi Selects OvationCXM to Transform Digital Payment Customer Experience | Bolstering its presence in North America, Aevi’s partnership with OvationCXM will expand omnichannel digital in-person payments functionality and CX OvationCXM, a global leader in customer experience management (CXM), announces that Aevi is... |
| 22.02.2023 | OvationCXM Incorporates ChatGPT Into Its CXM Platform to Drive Deeper Personalization Into the Customer Experience | OvationCXM, a global leader in customer experience management (CXM), announces it is integrating Generative Pre-Trained Transformer 3 (GPT-3), the foundation of ChatGPT, into its industry-leading CXM platform. The incorporation of ChatGPT, ... |
| 22.09.2022 | 16 Tips To Help Tech Pros Explain Their Solutions To Non-Tech Stakeholders | Tech leaders regularly have to explain new tech products, concepts and ideas to fellow leaders, clients and coworkers. In those situations, many tech pros dread (some from experience) seeing the eyes of the audience members starting to glaz... |