| Date | Title | Description |
| 11.04.2026 | 8x8 wins Gold for Engage at New York design awards | - |
| 13.03.2026 | 8x8 launches Engage globally to extend customer CX | - |
| 23.02.2026 | Beyond technology: How leadership drives contact centre performance | - |
| 20.02.2026 | 8x8 unveils Smart Assist to boost AI contact centres | - |
| 08.01.2026 | VOSS adds AI, security & DEM to workplace platform | - |
| 21.11.2025 | 8×8 Launches New AI, Omnichannel Upgrades to Speed Customer Resolution | Customers expect answers instantly, and frontline teams can only meet those expectations with tools that remove friction rather than adding to it. New enhancements from 8×8, Inc. (NASDAQ: EGHT), a leading global business communications plat... |
| 11.11.2025 | Tradespace Acquires AI Patent Drafting Startup Paragon | is pleased to announce its acquisition of Paragon, a patent-drafting startup founded by three Princeton computer science students that developed transparent, traceable artificial intelligence to draft reliable patents. With this acquisition... |
| 02.10.2025 | 5 Best Cloud Phone Systems for Businesses in 2025 | As more organizations rely on internet-based communications, cloud phone systems have become the go-to alternative to traditional PBX hardware and on-premise VoIP. By eliminating costly servers and the need for constant upkeep, cloud system... |
| 29.08.2025 | 8×8 Expands Native SMS Support in Australia to Advance CX | 8×8, Inc.Ⓡ (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, has expanded SMS capabilities in 8×8 WorkⓇ for Australian businesses. Customers can now send and receive one-to-one SMS from Australian mo... |
| 25.08.2025 | 8×8 Elevates CX with AI-Powered Compliance, Intelligence, Orchestration | Meeting customer expectations is no longer enough – businesses today must match rising standards for compliance, security and operational agility. 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform pr... |
| 21.08.2025 | 8×8 Bridges CX Expectation Gap with AI Engagement and Personalization | Customer expectations keep rising, but most companies are falling short. Metrigy research shows 76% of businesses surveyed believe their service is improving, yet only 36% of consumers agree. That gap is costing companies customers and reve... |
| 21.08.2025 | AI-Powered Compliance, Intelligence and Orchestration Elevate Secure, Scalable CX on the 8×8 Platform | New capabilities across the 8×8 Platform for CX strengthen compliance, speed agent performance, and deliver full customer journey visibility.
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| 04.08.2025 | Streamline AI Secures $8.6M: Reshaping Corporate Legal Operations | Streamline AI, a leading innovator in legal technology, recently secured a significant financial boost. The company announced $8.6 million in Series A funding. This brings its total funding to an impressive $14 million. Blumberg Capital led... |
| 30.07.2025 | Streamline AI raises $8.6M to transform work for in-house legal operations teams
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Cookies | Streamline AI, an artificial intelligence-powered workflow management platform for in-house legal teams, today announced it has raised $8.6 million in early-stage funding to help expand the company’s expansion to meet rising demand by legal... |
| 27.06.2025 | 8×8 Expands Global Operator Connect Twofold, Ranks Among Top Five | 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, is now among the top five providers of Operator Connect globally after more than dou... |
| 13.06.2025 | 8×8’s Commitment to Exceptional CX Drives Industry Recognition | 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, is honored to receive continued recognition for its commitment to delivering persona... |
| 10.06.2025 | Cognigy Shines at CCW Vegas 2025 with Agentic AI and Growth | Cognigy, a global leader in AI-powered customer service solutions, is bringing bold energy and enterprise impact to Customer Contact Week (CCW) Las Vegas 2025, the largest contact center conference in the world, with a packed line up of hig... |
| 02.06.2025 | Creovai Joins 8×8’s Elite SoldBy8 Tier | 8×8, Inc., the industry’s most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communications APIs, has promoted Creovai to the highly selective SoldBy8 tier within the 8×8 Technology Partner Eco... |
| 16.05.2025 | A New Dawn for Stornoway: The Technology and Innovation Centre | In the heart of Stornoway, a new chapter begins. The Technology and Innovation Centre at UHI North, West and Hebrides has officially opened its doors, fueled by a £2.3 million investment. This isn’t just a building; it’s a beacon of hope fo... |
| 16.05.2025 | Government AI pushed stalled by old tech | The UK public sector is facing a digital crisis, with pressure mounting to roll out AI-driven services, enhance citizen engagement, and modernise remote working.
But the sector is being dragged back by legacy systems, disconnected platforms... |
| 15.05.2025 | What’s Challenging Public Sector AI CX Solutions? | The UK public sector is facing a barrage of demands to increase use of AI, improve remote working options, and toughen security while dealing with challenging budgets and desires for improved stakeholder and citizen experiences.
That’s the ... |
| 03.04.2025 | The Future of Customer Engagement: A Seamless Digital Experience | In the fast-paced world of customer engagement, businesses are racing to keep up with evolving consumer expectations. The landscape is shifting. Customers want flexibility, speed, and personalization. They expect to connect with brands on t... |
| 02.04.2025 | 8×8 Engage™ Empowers Teams to Elevate CX on Digital Channels | 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced expanded availability for digital channels with 8×8 Engage. Video and SMS interact... |
| 01.04.2025 | CRM Magazine Names Its Sixth Annual List of "Top 100" Vendors | CRM Magazine's Top 100
CRM magazine recognizes the top providers of customer relationship management technology for customer service, marketing, and sales.
NEW YORK, April 1, 2025 /PRNewswire-PRWeb/ -- CRM magazine has compiled its seventh ... |
| 12.02.2025 | 8×8 CX Transformation Fueled by AI and Customer Adoption | 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced strong customer adoption and usage of the AI-powered 8×8 Platform for CX is helpin... |
| 12.02.2025 | Smarsh acquires CallCabinet, delivering compliant voice recording and analytics at scale | Smarsh acquires CallCabinet, delivering compliant voice recording and analytics at scale
Smarsh, the global leader in communications data and intelligence, is announcing its acquisition of CallCabinet, a pioneer in cloud-native compliance c... |
| 06.02.2025 | 8×8: A Rising Star in Customer Experience Innovation | In the bustling world of technology, few companies shine as brightly as 8×8, Inc. This innovative firm is not just another player in the crowded field of customer experience (CX) solutions. It’s a beacon, guiding businesses toward better co... |
| 05.02.2025 | Michelle Paitich of 8×8 Recognized on the 2025 CRN® Channel Chiefs List | 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced that CRN®, a brand of The Channel Company, has named Michelle Paitich, Global Vice... |
| 31.01.2025 | 8×8 Drives CX and EX with Latest Platform Innovations | 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced recent enhancements to the 8×8 Platform for CX. The latest updates, including expanded 8×8 Secure Pay c... |
| 22.01.2025 | The Rise of Unified Communications: New Leaders and Recognitions in 2025 | In the fast-paced world of technology, change is the only constant. The unified communications sector is no exception. As companies like CallTower and 8×8 make headlines, they illustrate a landscape rich with opportunity and innovation. Cal... |
| 21.01.2025 | CallTower Appoints Andy Murphy as Sales Director for EMEA | CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, announced the appointment of Andy Murphy as the new Sales Director for Europe... |
| 20.01.2025 | 8×8 Named to Newsweek’s Excellence 1000 Index | 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the Company was ranked 728 in Newsweek’s 2nd annual rankings for the Excellence 10... |
| 19.12.2024 | Loffler Companies Named an Elite Dealer for Sixteenth Consecutive Year | Loffler Companies recognized as a 2024 Elite Dealer by ENX Magazine.
Loffler Companies, one of the nation's largest privately owned business technology and managed services companies today announced that, for the sixteenth year in a row, it... |
| 15.12.2024 | Navigating the VoIP Landscape: A Guide to Quality Testing and Speed Assessment | In the digital age, communication is the lifeblood of any organization. Voice over Internet Protocol (VoIP) systems have revolutionized how we connect. But like a ship in turbulent waters, a VoIP system needs a sturdy foundation to sail smo... |
| 13.12.2024 | How To Run a VoIP Quality Test and Improve Your MOS | A VoIP quality test measures the performance of your network connection. The test simulates a set number of calls on your network and uses key metrics to determine how calls would sound in different situations.
It can help you understand wh... |
| 06.12.2024 | Navigating the Call Center Software Landscape: Costs, Features, and Strategies | In the world of customer service, call centers are the backbone. They connect businesses with their customers, solving problems and building relationships. But behind the scenes, the choice of call center software can feel like navigating a... |
| 05.12.2024 | Aragon Research Releases the 2025 Globe™ Report on AI Agent Platforms in the Intelligent Contact Center | Aragon Research Globe™ for AI Agent Platforms in the Intelligent Contact Center (ICC), 2025
The rise of AI Agent Platforms marks a significant shift in the contact center landscape.
PALO ALTO, Calif., Dec. 5, 2024 /PRNewswire-PRWeb/ -- Arag... |
| 02.12.2024 | Call Center Software Pricing: How to Accurately Calculate Cost | Whether you’re getting call center software for the first time or you’re looking to compare prices for alternative options, there are a lot of factors that go into call center software pricing.
This guide covers everything to keep in mind s... |
| 25.11.2024 | 8×8 CX Transformation Drives Continued Customer Adoption and Momentum | 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the company’s CX transformation continues to drive adoption of its AI-powered 8×8 ... |
| 12.11.2024 | 8x8 unveils AI-driven enhancements to cloud platform | 8x8 has announced new enhancements to its cloud platform, which will include AI-driven capabilities aimed at improving customer and employee engagement.
Among the latest features are advancements in AI-powered language support and accuracy ... |
| 12.11.2024 | Aragon Research's 2025 Globe™ for Intelligent Contact Centers Highlights the Rise of Virtual Agents | The Aragon Research Globe™ for the Intelligent Contact Center, 2025
Aragon Research today released The Aragon Research Globe™ for the Intelligent Contact Center (ICCs), 2025
PALO ALTO, Calif., Nov. 12, 2024 /PRNewswire-PRWeb/ -- Aragon Rese... |
| 07.11.2024 | 8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform | Related Posts
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| 17.10.2024 | Aragon Research Assesses Frontrunners in the New Era of Intelligent Unified Communications and Collaboration | The Aragon Research Globe™ for Intelligent Unified Communications and Collaboration, 2025
Aragon Research today released its Aragon Research Globe™ for Intelligent Unified Communications and Collaboration, 2025 identifying the key players d... |
| 17.10.2024 | 8×8 Extends AI-Powered 8×8 Intelligent Customer Assistant | 8×8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced the expanded availability of AI-powered voice support for 8×8 Intelligent Customer Assistant, adding to the already available digi... |
| 01.10.2024 | Navigating the UCaaS Landscape: The Best Providers of 2024 | In the fast-paced world of business communication, Unified Communications as a Service (UCaaS) has emerged as a vital tool. As companies pivot to remote work and digital collaboration, the right UCaaS provider can be the difference between ... |
| 30.09.2024 | 6 Best UCaaS Providers of 2024 | Best UCaaS provider overall: NextivaBest price for less than five users: RingCentralBest for easy DIY setup: OomaBest for videoconferencing: ZoomBest for international calls: 8x8Best for AI-powered communication: Dialpad
I’ve had an eye on ... |
| 11.09.2024 | Oracle announces OCI advancements, unveils AI coding assistant | Oracle has announced new advancements to expedite application development and deployment on Oracle Cloud Infrastructure (OCI). Oracle Code Assist, an AI-powered coding assistant designed to enhance developer productivity, is now accessible ... |
| 14.08.2024 | Ooma Review (2024): Pricing, Features and Alternatives | Ooma’s fast facts
Starting price: $19.95 per user per month
Key features:
Virtual receptionist.
Free toll-free numbers.
Online faxing.
Mobile app.
Intercom and overhead paging.
Visit Ooma
Ooma is a small business phone system that includes ... |
| 13.08.2024 | Channel Leader and Career Leadership Coach Rema Lolas Headlines ACWConnect Live! on September 16 | Rema Lolas, Founder & CEO of Unstoppable Leadership, will deliver the Keynote Address at ACWConnect Live! Atlanta.
Alliance of Channel Women Networking Event Kicks Off MSP Summit in Atlanta
ORANGE, Calif., Aug. 13, 2024 /PRNewswire-PRWe... |
| 08.08.2024 | OpenPhone vs. Dialpad: A Battle of VoIP Titans for 2024 | In the fast-paced world of business communication, choosing the right VoIP solution can feel like navigating a maze. Two contenders stand out: OpenPhone and Dialpad. Each offers unique features, pricing structures, and capabilities. Let’s d... |
| 07.08.2024 | Zoom Phone Review (2024): Should You Pick Metered Calling? | Zoom Phone’s fast facts
Starting price: $10 per license per month.
Key features:
Option for unlimited international calling.
Automatic and manual call recording.
Native Salesforce integration.
Bring your own carrier.
Elevate calls to a Zoom... |
| 06.08.2024 | OpenPhone Review (2024): Is It Right for Your Business? | OpenPhone’s fast facts
Starting price: $15 per user per month.
Key features:
Unlimited calling and texting.
Shared phone numbers.
AI-suggested message responses.
Built-in contact management.
Auto call summaries and transcripts.
Visit OpenPh... |
| 06.08.2024 | Dialpad Review (2024): An AI-Powered VoIP Solution | Dialpad’s fast facts
Starting price: $15 per user per month
Key features:
Unlimited calls and meetings.
Multi-level auto attendant.
Built-in call analytics.
Monitor, whisper and barge.
Unique AI capabilities.
Visit Dialpad
Dialpad offers a ... |
| 05.08.2024 | 8×8 Review (2024): Is it a Trustworthy Solution? | 8x8’s fast facts
Starting price: Custom quote
Key features:
Unlimited calling to a minimum of 14 and up to 48 countries.
Host large audio and video conferences.
Unlimited internet faxing.
Multi-level auto attendant.
Hot desking.
Visit 8x8 I... |
| 02.08.2024 | The AI Infrastructure Revolution: Pioneering the Future of Data Management and Security | The landscape of artificial intelligence (AI) is evolving rapidly. Companies are racing to build robust infrastructures that can support the demands of AI applications. This race is not just about speed; it’s about efficiency, scalability, ... |
| 01.08.2024 | 8×8 Introduces AI Solution for Housing Associations to Lower Maintenance Costs | 8×8 Active Assessor Helps UK Housing Associations Improve Tenant Satisfaction by Identifying Property Faults Faster and Reducing Cost of Repairs
8×8, Inc. a leading integrated cloud contact center and unified communications platform provide... |
| 31.07.2024 | NovelVox Launches CXInfinity Service and Sales to Better Cater Segmented Omnichannel Needs in Contact Centers | NovelVox
Introducing the new modules to offer a 360-degree omnichannel solution for Sales and Service.
ROSWELL, Ga., July 31, 2024 /PRNewswire-PRWeb/ -- In today's digital age, customers are more empowered than ever. They expect brands to n... |
| 26.07.2024 | RingCentral Review (2024): Is It Right For Your Business? | RingCentral’s fast facts
Starting price: $20 per user per month billed annually
Key features:
Unlimited calling in the US and Canada.
Multi-level IVR.
Call and video recording.
Team messaging and collaboration.
AI meeting insights and live ... |
| 26.07.2024 | The 6 Best SIP Trunk Providers of 2024 | I’ve looked into just about every business phone system on the market. Along the way, I uncovered the best SIP trunk providers based on pricing, setup, customer service, features and integrations. Best SIP trunk provider overall: Nextiva Be... |
| 25.07.2024 | 8×8 Delivers the Latest AI-Powered Platform Innovations to Drive Customer Experience Across the Entire Business | Recent Platform Enhancements Include Extending 8×8 Intelligent Customer Assistant to Support Voice Interactions and Additional AI Capabilities Across the Entire 8×8 Platform
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| 08.07.2024 | CRM Magazine Names Its Sixth Annual List of "Top 100" Vendors | CRM magazine recognizes the top providers of customer relationship management technology for customer service, marketing, and sales.
MEDFORD, N.J., July 8, 2024 /PRNewswire-PRWeb/ -- CRM magazine has compiled its annual list of the "To... |
| 03.07.2024 | 8 Best Business Phone Services of 2024 | Best overall and best business phone service: Nextiva Best advanced features for growing companies: RingCentral Best for teams that prefer traditional desk phones: Ooma Best for global contact centers: 8x8 Best for sales teams: Dialpad Best... |
| 20.06.2024 | Star Tribune names Loffler Companies a 2024 Top Workplace for Fourteenth Consecutive Year | Loffler Companies named 2024 Top Workplace by Star Tribune.
Dedication to fostering a work culture that prioritizes the success of the company's clients, partners, community, and each other, inspires positive feedback from employees for the... |
| 20.05.2024 | Толк в облаках: как бизнес выбирает сервисы видеосвязи | - |
| 01.05.2024 | EY Announces Jim Loffler and James Loffler of Loffler Companies as Entrepreneur Of The Year® 2024 Heartland Award Finalists | Jim and James Loffler, Entrepreneur Of The Year® 2024 Heartland Award Finalists.
Entrepreneur Of The Year celebrates ambitious entrepreneurs who are shaping the future
MINNEAPOLIS, May 1, 2024 /PRNewswire-PRWeb/ -- Ernst & Young LLP (EY... |
| 26.04.2024 | 8×8 unveils its latest platform innovations | 8×8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today highlighted the latest enhancements to the 8×8 integrated cloud contact center and unified communications platform. Thes... |
| 16.04.2024 | 8×8 launches Operator Connect for Microsoft Teams | 8×8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced 8×8 Operator Connect for Microsoft Teams, a purpose-built solution offering native Public Switched Telephone N... |
| 20.03.2024 | 8×8 receives multiple awards for continued innovation | 8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced it continues to be recognized in prominent industry awards, including recent recognitions from Constellation Research, G2, and CX.
... |
| 14.03.2024 | NovelVox, the Leading Webex Partner for Maximizing Agent Experience Joins hands for Cisco Amsterdam Event and EMEA Interactive Webinar | NovelVox
NovelVox, a prominent contact center solution provider and a certified Cisco partner, recently attended the Cisco Amsterdam Event. Among the many transformational technologies focusing on enhancing digital security and reimagining ... |
| 13.03.2024 | Contact Center Analytics Market Size Reach USD 8.1 Billion by 2031, Key Factors Behind Market’s Growth | Contact Center Analytics Market Type
Rising adoption of advanced contact center technologies , demand for better CEMS & increasing adoption of cloud-based contact center solutions drive the market.
PORTLAND, PORTLAND, OR, UNITED STATE, ... |
| 06.03.2024 | Former State Senator Mona Das & Channel Leader Jen Waltz Headline ACWConnect Live! on March 11 | Former Senator Mona Das & Channel Leader Jen Waltz Headline ACWConnect Live! on March 11
Alliance of Channel Women Networking Event Kicks Off Channel Partners Conference & Expo in Vegas
ORANGE, Calif., March 6, 2024 /PRNewswire-PRWe... |
| 29.01.2024 | Weekly AiThority Roundup: Biggest Machine Learning, Robotic And Automation Updates | This is your AI Weekly Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-... |
| 25.01.2024 | 8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered CX Innovations | New 8×8 XCaaS Platform Capabilities Include AI-generated Post-meeting Smart Summaries and Action Items, Rich Omnichannel Experiences, Global Workforce Support, and Deeper Technology Partner Integrations
8×8, Inc., a leading integrated cloud... |
| 24.01.2024 | 8×8 Announces New Technology Partner Ecosystem Tier to Empower Technology Partners to Solve Compelling Business Use Cases | New 8×8 SellWith8™ Tier Offers Exclusive, Highly Curated Experiences and Resources for Partners
8×8, Inc., a leading integrated cloud communications platform provider, announced SellWith8, an exclusive tier within the 8×8 Technology Partner... |
| 18.01.2024 | 8×8 Extends XCaaS Platform AI Capabilities With Real-Time Meeting Transcriptions and Smart Summarizations | Intelligent Insights to Include AI-generated Video Transcriptions, Summaries and Action Items Improve Productivity and Efficiency
8×8, Inc. a leading integrated cloud contact center and unified communications platform provider, announced th... |
| 13.12.2023 | Ty Chooses 8×8 XCaaS for Enhanced Customer Experiences and Employee Collaboration | Beanie Babies Manufacturer Improves Communications, Enhances Data and Insights, and Reduces Costs with 8×8’s Cloud Contact Center and Unified Communications Platform
8×8, Inc., a leading integrated cloud contact center and unified communica... |
| 03.11.2023 | 8×8’s AI-powered Intelligent Customer Assistant Drives Customer Experience Success and Enhanced Contact Center Performance | 8×8, Inc. a leading integrated cloud contact center and unified communications platform provider announced that 8×8 Intelligent Customer Assistant has enabled organizations to enhance customer service experiences and increase efficiencies i... |
| 30.09.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 30th September 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 29.09.2023 | Latest 8×8 Research Reveals IT and Contact Center Leaders Embrace Conversational AI or Fear Falling Behind | 8×8, a leading integrated cloud contact center and unified communications platform provider, announced findings from its 2023 State of Conversational AI in the Contact Center report. Key findings reveal that contact center and IT leaders be... |
| 25.09.2023 | 8×8 Launches New SMS Fraud Prevention Communication API | 8×8 Omni Shield CPaaS Solution Enables Enterprises to Proactively Safeguard Customers Against Artificial Inflation of Traffic Attacks
8×8, a leading integrated cloud contact center, unified communications and Communications Platform as a Se... |
| 02.09.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 2nd Sept 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 01.09.2023 | 8×8 Expands AI Self-Service Capabilities with Voice Interactions for 8×8 Intelligent Customer Assistant | 8×8 Contact Center Customers Can Now Add Voice Self-Service Capabilities Via Open Beta Program
8×8, a leading integrated cloud contact center and unified communications platform provider, announced the availability of voice conversational A... |
| 20.08.2023 | 8×8 Phone App for Microsoft Teams Delivers Cost-effective, Native Calling Experience for Teams Users | Next Generation Version Expands 8×8’s Microsoft Teams Solution Portfolio, Providing Seamless User and Admin Experiences and Improved Performance
8×8, a leading integrated cloud contact center and unified communications platform provider, an... |
| 18.07.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 18th July 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 17.07.2023 | 8×8 Launches New Technology Partner Ecosystem to Deliver Best-in-Class Integrated Solutions for Enhanced Customer Experiences | Tight Integrations with New Partners Enable Organizations to Seamlessly Add AI-Driven, Tailored Experiences to Meet and Exceed Their CX Goals
8×8, a leading integrated cloud communications platform provider, announced the 8×8 Technology Par... |
| 04.07.2023 | Empire Merchants Selects 8×8 XCaaS for Enhanced Customer Communications and Engagement | 8×8 a leading integrated cloud communications platform provider announced that Empire Merchants has deployed 8×8 XCaaS (eXperience Communications as a Service), an integrated cloud contact center and unified communications platform, across ... |
| 15.05.2023 | Dynamic Creative Optimization: How to Deliver Personalized Data-Driven Ads | Dynamic creative optimization (DCO) takes programmatic advertising to its logical endpoint: personalizing each advert to each individual lead. With increasingly sophisticated automation and AI, digital marketers can achieve one of their ult... |
| 08.05.2023 | Revolutionizing Marketing Strategy: The Future of Segmentation, Targeting, and Positioning in 2023 | Marketing is not only essential to your business, but it’s also a hugely lucrative industry. The digital advertising and marketing sector alone was estimated at some $531 billion in 2022 and is expected to reach a staggering $1.5 trillion b... |
| 20.02.2023 | Chatbot And Live Chat: Should it be a Competition or a Collaboration? | We’ve all been there as a customer: frustrated with a delayed order, unable to find a contact number to speak to a real person, and left battling with an automated script on a landing page. Struggling to get a simple answer from a chatbot h... |
| 15.02.2023 | University of Worcester Streamlines Clearing Process with 8×8 XCaaS | 8×8’s Single-vendor Cloud Communications and Contact Centre Solution Chosen by Leading UK University to Deliver Excellent Staff and Student Experiences During Busy Clearing Period
8×8, a leading integrated cloud communications platform prov... |
| 13.02.2023 | How SaaS Companies Benefit From In-App Messaging | Communication is at the heart of everything. We are a social species. Our social nature extends into every aspect of our lives, from confiding in our friends about that date we had on the weekend to exchanging notes with strangers online ab... |
| 18.01.2023 | 8×8 Launches 8×8 Customer Labs Open Beta Program | Innovative new early-access program engages customers to help enhance 8×8 XCaaS product design, features, and user experience
8×8, a leading integrated cloud communications platform provider, announced the launch of its 8×8 Customer Labs op... |
| 04.01.2023 | Best unified communications platform providers for your business | 8x8 eXperience
see details 8x8 eXperience Nextiva
see details Nextiva 3CX
see details 3CX Slack
see details Slack Cisco Webex
see details Cisco Webex Show more (3 items) Zoom
see details Zoom RingCentral
see details RingCentral Microsoft Te... |
| 02.11.2022 | LeadScorz, which uses AI to analyze sales leads, lands $5.6M | Pat Murphy, CEO of LeadScorz. (LeadScorz Image)
LeadScorz, an AI-based marketing tool that analyzes digital sales leads, landed $5.6 million in a Series A round to fuel growth and boost hiring.
Veteran entrepreneur Pat Murphy launched the c... |
| 03.10.2022 | After selling startup to Baidu, tech vets launch company building AI tools for call centers | From left: Seasalt co-founder and CEO Xuchen Yao, and co-founder Guoguo Chen.
Key Takeaways
Seasalt is building customizable speech recognition tech for enterprise call centers.
The founders sold their last startup to Baidu in 2017.
The com... |
| 07.09.2022 | 6 Tips in Choosing the Right VoIP Provider | David Thompson, Tech Times 07 September 2022, 12:09 pm
(Photo : Marvin Meyer on Unsplash)
The advent of the internet has impacted how people communicate and share ideas. As a result, communication has been the central part of any business. ... |
| 27.06.2022 | Weekly AiThority Roundup: Biggest Machine Learning, Robotic And Automation Updates – June Week 04 | This is your AI Weekly Roundup today. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and ... |
| 25.06.2022 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates – 25 June | This is our AI Daily Roundup today. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and hu... |
| 07.06.2022 | CX And EX Are Now Equals: Here's What That Means For Your Technology Stack | I am the CMO at 8x8 with more than 20 years of cloud industry experience which includes leadership roles at RingCentral and Oracle. |
| 28.01.2022 | Investing in Rudderstack | The quality we expect from the software we use continues to soar to new heights. While design will always be a critical input, personalization is equally important. A personalized experience signals respect to the customer, and helps earn t... |
